Your Trusted Partner for WhatsApp Banking Services
Unlock the potential of WhatsApp Banking and WhatsApp Campaigns for your financial institution to improve customer experience, automate upto 80% of FAQs, and multiply product and service sales
1
%
Lower customer onboarding times via eKYC
1
%
Customer queries solved without
human intervention
1
%
Higher BFSI up-sell &
cross-sell revenue
Embrace WhatsApp Banking for your financial institution
- Customers can be engaged with insurance policy selections and given case-by-case advice via chatbot prompts
- Matching consumer's insurance needs with the right policy options will hasten the customer acquisition process
- Get a complete picture of prospects using conversational data, and use information gained to re-engage and respond to their follow-up inquiries
Build meaningful connections with your customers on WhatsApp
- Help policyholders pay their premiums by intuitively guiding them through the procedure and taking away any obstacles
- By aligning suggestions with the products that clients are purchasing, introduce upselling and cross-selling alternatives
- Make personalized policy recommendations to your clients to increase revenue through conversations
Automate 60% of your customer support center operations
- In order to increase customer satisfaction, reduce major expenses while managing a high volume of enquiries without human interaction
- Increase the speed at which claims are processed by automating the process so that a policyholder can transmit the details of the claim and a bot will start processing it
- Allow for a seamless agent hand-off in real-time, allowing customers to communicate with a live agent to address their main concerns
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